Starting July 16, people seeking mental health services can call 988 to access counselors and response teams at the 24/7 National Suicide Prevention Lifeline.
Calls will be redirected to the current number, 1-800-273-8255, which will stay operational during and after the 988 expansion.The new number is intended to make it easier for those in a crisis to reach out to someone who can help, and the federal agency in charge of the hotline expects the number of callers to double from what it was in 2020.
SAMHSA and mental health groups have all stressed the need for states to approve the fee, saying it'll help sustain 988 beyond this year.But in the meantime, several states have reported challenges in getting up to speed.One such member of the lifeline, the Arkansas Crisis Center, has seen a 700% increase in calls over the past two years but has been working with the same number of staff, according to its executive director, Rebecca Brubaker.
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