Even with $80 billion in new funding and 87,000 new agents, the agency is as dysfunctional as ever.
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The Internal Revenue Service recently tried to reinvent itself. Earlier this year, outfitted with an additional $80 billion and 87,000 new agents, the agency unveiled a new set of priorities for the next eight years. Its Strategic Operating Plan promises to “deliver transformational change for taxpayers” while improving services and quickly resolving enforcement issues. That may sound too good to be true—because it is.
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