In the future, chatbots might help you make investment decisions in real-time. juliaccarpenter explains what else AI professionals say chatbots might be able to do. WSJWhatsNow
and providing phone numbers, according to people who work in artificial intelligence.
Chatbots will be more proactive, says Zor Gorelov, chief executive of Kasisto, a company creating conversational AI for banking and finance clients. They’ll be able to anticipate individuals’ needs and offer advice before users even ask a question, though there is still a long way to go before many of these features become a reality.
Instead of pointing you to a resource such as a phone line or FAQ page, chatbots could one day be resources themselves, able to offer
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