The T is short 1,800 workers of what it needs, with 1,100 vacant positions to fill and 600 fewer bus operators than the average of the previous four years, according to the Massachusetts Taxpayers Foundation.
The MBTA appears to be on track to start the next fiscal year with staffing levels 20 to 25% below what's required to maintain the system and needs to hire 2,800 workers in the next 12 months to ensure safety and progress, according to a new report, which raises questions about how long staffing-related service reductions will remain in place.
Her hand-picked MBTA General Manager Philip Eng takes over the fraught system next week, and has said he is committed to"ramping up hiring to ensure that we have the workforce in place to deliver the reliable service that riders deserve."Get New England news, weather forecasts and entertainment stories to your inbox.
"While the MBTA has made progress in its hiring processes with a gain of about 170 in its operating headcount in FY 2023, increased separations from retirements, competitors, and the effects of COVID have forced the T to operate with 14 percent of budgeted positions vacant. As troubling as that sounds, the MBTA could start the new fiscal year with staffing levels of 20 to 25 percent below what's required to maintain and operate the core system," MTF said.
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