Several retailers, from Dollar General to Walmart, have had employees or security staff injured or killed during attempts to intervene in theft.
As economic fears grow amid inflation and rising borrowing costs, incidents of retail crime are mounting. Retailers large and small say they're struggling to contain the escalation of in-store crime in particular- ranging from petty shoplifting to organized sprees of large-scale theft that clear entire shelves of products.
Target said last month that it was bracing to lose half a billion dollars this year because of rising theft. Nordstrom, Whole Foods and some other big chains said they were abandoning San Francisco because of changing economic conditions or employee safety. The National Retail Federation said total annual shrink, a retail metric that tracks inventory losses caused by external theft, including organized retail crime, employee theft, human errors, vendor fraud, damaged or mismarked items, reached $94.5 billion in 2021, up from $90.8 billion from 2020. Nearly half was attributed to large-scale theft of products. The group said retailers on average saw a 26.5% increase in this type of theft over the previous year.
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