The group said it has been “directly impacted” by the disruption as it laid bare the troubles caused by airports and suppliers being “woefully ill-prepared and poorly resourced”.
Jet2Holidays is one of the key airlines to operate out of Leeds Bradford Airport. Picture: Simon Hulme.
“Most of our 10 UK base airports have been woefully ill-prepared and poorly resourced for the volume of customers they could reasonably expect, as have other suppliers, such as onboard caterers and providers of airport PRM services," said Jet2 executive chairman Philip Meeson. The airport has faced a mountain of public criticism for 'theme park style queues' stretching out the terminal building.
The CEO of Leeds Bradford Airport was previously forced to issue an apology to all customers impacted by 'current queuing issues'.
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