Jaclyn said she became “zombie-like” after the scandal, which saw numerous fans claiming the lipsticks they’d purchased from her had arrived covered in fuzzy hairs and black mold.
In the 17-minute video, Jaclyn teared up as she reflected on the past scandal. “We all saw what happened with those lipsticks,” she said, before adding, “Although I make jokes about it, it still haunts me all the time.”“After my lipstick launch happened and things obviously did not go as planned, I honestly became zombie-like,” she shared. “I did the absolute bare minimum as a founder and CEO. I just relied on my team to kind of float me through everything.
” She said, “I felt like such a failure.”Jaclyn also said that she’s “sick of making jokes” about the controversy. “It’s just a way for me to process and cope with the trauma that it’s caused me,” she said. “There's actually nothing funny about it whatsoever — there’s nothing funny about the way I handled it, there’s nothing funny about what came of it.
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