iSON Xperiences takes majority control of financial recovery provider CSS South Africa ~
iSON Xperiences, and financial recovery service provider, CSS Credit Solutions Services , have partnered to offer business process outsourcing solutions across the globe.
iSON Xperiences is a multinational customer service provider, with a workforce of over 18 000 team members across 18 countries. The company has expertise in customer lifecycle management, including voice and non-voice contact centre solutions and back-office operations. In addition to the telecommunications and financial services sectors, the company operates in the fintech, retail, insurance, travel and hospitality but not limited to consumer goods sectors.
CSS will be empowered to expand beyond the South African market now that the company is part of a multinational group of companies present in 18 geographies. This exposes CSS to an abundance of resources, technological capabilities, big geographical reach and extensive experience within the structure of iSON Xperiences as a leading BPO service provider.
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