California fast-food institution In-N-Out Burger will soon ban employees from wearing masks in Texas and four other states where it operates restaurants,...
The policy was implemented to “help to promote clear and effective communication” between employees and customers.“We are introducing new mask guidelines that emphasize the importance of customer service and the ability to show our associates’ smiles and other facial features while considering the health and well-being of all individuals,” the memo said.
If employees want to continue wearing a mask, they must provide a medical note for “a specific medical condition or health concern that requires them to wear a mask” to their manager or In-N-Out’s human resources department. Approved employees must wear a company-provided N-95 mask. The note “should clearly state the reason for the exemption and include the estimated duration, if applicable,” the memo added.Dr. Judy Stone, an infectious disease expert and writer, denounced In-N-Out’s new policy on Twitter, saying that it violates COVID-19 recommendations by the Centers for Disease Control and Prevention and “endangers” employees.
This is not the first time the beloved burger institution has come under fire for pushing back against pandemic health policies. In October 2021, In-N-Out’s San Francisco location was forced to close its doors temporarily for flouting a local mandate that required indoor customers to show proof of vaccination. Just two weeks later, an In-N-Out in Pleasant Hill, Calif., was also closed down for similar reasons, and officials said that the restaurant “repeatedly” violated public health orders.
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