IBM's HR chief Diane Gherson has overseen a shift at the company where skills have trumped résumés in importance.
We're in the early stages of what the World Economic Forum has dubbed"the Fourth Industrial Revolution," where advances in technology like artificial intelligence will replace or change millions of jobs. It can be easy to take a pessimistic view.
"There's a limit to how much you can just sort of change out your workforce, right?" Gherson said."Particularly in a lot of countries where that's quite painful." "It was starting to become a thing where we were saying, 'Expertise really matters. And what you're known for is going to enable you to have valuable roles in the future,'" Gherson told us.
"It was the first time we realized, 'Wow, we don't have to let all these people go and go out and hire people for these openings even though they don't have the background that you would normally look for in the external market. They have the skills to be successful in these jobs,'" Gherson said.
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