Barbara Lowe said she has not been able to cook or properly use her shower.
AUSTIN, Texas — East Austin resident Barbara Lowe said she hasn't been able to cook and has no hot water at her home.
Lowe said the group sent out a plumber who at first seemingly fixed the problem. However, months later, she started smelling gas again. Once there, we determine if there is indeed a gas leak. If a leak is found on Company owned piping, repairs are made and service is restored. If a leak is found inside the home, we notify the customer of the repairs that need to be made and that they will need to have the repairs inspected by their plumber and/or the City before service can be safely restored.
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