Professionals tell the BBC what it is like to struggle with reading and writing while at work.
Thomas left school at 16 and went to catering college because he wanted a vocation that wouldn't need strong literacy skills.
The former head of the civil service, economist Gus O'Donnell, has now warned the UK is "facing a literacy crisis". "I've had situations in the past when my chefs come in the morning, take my prep list and, when I come in later, it's been crossed out and spell-checked, or underlined." Lord O'Donnell said it was "really hard to get on to the ladder of work" without reading and writing skills, while improving literacy levels was "vital" to the government's '"levelling-up" agenda.
"In the modern economy, in the way that the UK's going to operate and be really effective in the future, we need to think about, 'How do we have the skills that are needed for the jobs that are going to be there?'
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