If you let your emotions take over, a minor disagreement could turn into an hourlong conflict.
have a few actionable suggestions that can help anyone begin to immediately de-escalate a conflict and come to a resolution that both parties can agree on.It's tempting to swallow up our emotions in order to avoid a conflict, but Heitler and Whitbourne say instead it's important to acknowledge that our negative emotions may be trying to tell us something.
While it's important to check in with our own emotions, Whitbourne, professor emerita at the University of Massachusetts Amherst, said it's also important to have empathy and stay in touch with the other person's emotions as well. If you go into an argument only caring about your wants and needs, a win-win solution is going to be much harder to come by.
Likewise, Heitler said it's important for both parties to reiterate that they understand the concerns of the other person.Another important step in resolving your own conflicts efficiently, say the psychologists, is to brainstorm not only solutions that work for both parties, but plans to actually achieve those solutions.
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