How Technology Can Make Government More Citizen-Centric

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How Technology Can Make Government More Citizen-Centric
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How technology can make government more citizen-centric paid Smartsheet

By reducing or eliminating complexities and taking a cue from the private sector on how to streamline processes, local, state, and federal government agencies can provide citizens with more accessible, effective services.

Across sectors, industries are undergoing digital transformations to drive better customer experiences. In order to grow trust and best serve constituents, government agencies must employ similar strategies. Here are three key ways that technology can help your agency or department become more citizen-centric.say outdated processes and technology make their jobs more difficult.

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