How digital workflows are making life better for employees paid servicenow
How—and why—we should learn to stop worrying and love automation.
Fun fact: In the early 1970s, there was a great deal of concern about Americans having too much time on their hands. Buoyed by the cresting wave of post-industrialism, futurists like Alvin Toffler wondered in his seminal bookwhether we would need “leisure counselors” to help us deal with our newfound free time. Academic andauthor Dr.
Today, artificial intelligence and automation is largely invisible to employees. In fact, in a new survey of 800 IT managers published in Workflow Quarterly, 64% estimate that work processes in their organization are predominantly automated. But in a broader accompanying survey of almost 6,500 workers conducted over the same period, only 27% said that work processes in their company are predominately automated.
There’s a gap between how much automation may actually be powering a company and what employees perceive. That may be because workplace automation is largely under the radar, just like in our consumer life. Perhaps this is why, while the term
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