The case of Jaswant Singh Chail raises questions about the safety of AI-powered chatbots.
Technology reporters, BBC NewsChail's trial heard that, prior to his arrest on Christmas Day 2021, he had exchanged more than 5,000 messages with an online companion he'd named Sarai, and had created through the Replika app.Chail, whose messages are in blue, appeared to make his intentions plain to the chatbotHe told the chatbot that he loved her and described himself as a "sad, pathetic, murderous Sikh Sith assassin who wants to die".
On its website, it describes itself as "the AI companion who cares". But research carried out at the University of Surrey concluded apps such as Replika might have negative effects on wellbeing and cause addictive behaviour. "AI friends always agrees with you when you talk with them, so it can be a very vicious mechanism because it always reinforces what you're thinking."Marjorie Wallace, founder and chief executive of mental health charity SANE, says the Chail case demonstrates that, for vulnerable people, relying on AI friendships could have disturbing consequences.
Dr Paul Marsden is a member of the British Psychological Society and knows better than most the allure of chatbots, admitting he is obsessed with the best known chatbot of them all, ChatGPT.
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