When a Houston homeowner waited months for his renovations to get done, he Turned to Ted.
HOUSTON, Texas -- When last year's February freeze caused the pipes to burst in Whit Hargrave's townhouse, repairs turned to renovations, and soon he was pouring thousands of dollars into the project.
Hargrave was excited, and along with his designer, chose custom closets from Closets by Design. He paid almost $6,500 for the down payment and said he was told it would be three months before the closets arrived due to COVID-19. Two months later, he says some of it arrived and got installed and he paid the company in full - nearly $13,000.We reached out to the local branch of Closets By Design and the owner Greg Ostendorf told us the parts were on order, but then the supplier sent the wrong ones, which delayed the project even more.