With just days to go until Christmas, the U.S. Postal Service says it is on track to meet its holiday delivery deadlines, despite worker shortages across the country.
, when a wave of Covid infections, a surge in online shopping and operational issues resulted in weeks of delays for holiday packages.
Steidler said he has spoken to consumers in Kansas, Washington, Montana, Maryland and Vermont who have had severe disruptions to their mail for weeks at a time throughout the course of the year. While the issues are resolved eventually, he said there is an overall inconsistency across the system with the reliability of the mail. Still, he believes things are looking good for the holiday season.
“The bigger problem for us year round isn’t things not getting there on time, it’s things not getting there at all,” said Gottwals, who runs books stores across the country. “We’ve refunded thousands of dollars worth of sales on items that we’d committed to sending and we did ship it, but it just never showed up. I can’t count how many times that has happened. But specifically for this Christmas season, we really honestly can just give two thumbs up.
Other businesses said they have gone weeks without regular mail deliveries and have had checks, holiday bonuses and important documents never arrive.Irregular mail deliveries have become such a consistent problem in Montana that Republican Sen. Steve Daines has repeatedly reached out to Postmaster General Louis DeJoy to try to find a solution. DainesDeJoy in July and October saying that some of his constituents were going more than two weeks without mail deliveries.
“This season is going really well,” Renfroe said. “There are certainly locations where we have isolated problems, and those problems are almost always driven by just simply not having enough people.”
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