After installing the update that brings Google Assistant to the Samsung Galaxy Watch 4, some owners of the device are getting disconnected from the phone they paired with.
Galaxy Watch 4 users were ecstatic to finally have a digital assistant better than Bixby on their smartwatch. That is until some of them discovered a problem that seemed to be the result of the update that put Google Assistant on their watch. The issue? According to someusers, after installing Google Assistant, many Galaxy Watch 4 devices were disconnecting from the phones that they were paired to.
To make matters worse, attempts to re-pair the affected watch and phone don't work since both devices act as though they have never been connected and don't recognize each other. For example, Redditor u/SnooBeans6722 wrote,"I updated the Google Assistant feature yesterday, and have been playing with it on and off. I even used my watch to track a workout this morning. But now my watch won't connect to my phone."He continues.
There is bad news from others writing in the thread. They claim that the only solution that others have found that works is to fully reset the watch. As others point out, it is a pain in the butt to do this. But once you decide that fully resetting your watch is the way to go, make sure that you have backed up the data on your timepiece before starting the process of fully resetting your Galaxy Watch 4.
Besides the issue of disconnecting from the phone it is paired with, the Galaxy Watch 4 also has other problems with always-on hotword detection for Assistant resulting in the battery draining quickly. And to make matter worse, Google Assistant doesn't always seem to catch you saying"Hey Google."New reasons to get excited every weekSubscribe
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