FTC Fines GoodRx $1.5M for Leaking User Health Data to Facebook and Google

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FTC Fines GoodRx $1.5M for Leaking User Health Data to Facebook and Google
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In a first-of-its-kind enforcement, the Federal Trade Commission has imposed a $1.5 million penalty on telehealth and prescription drug discount provider GoodRx Holdings Inc. for sharing users' personal health data with Facebook and Google.

GoodRx said the focus of the FTC’s concerns was “proactively addressed” nearly three years ago, before the FTC inquiry began.

Company spokeswoman Lauren Casparis said via email that GoodRx"used vendor technologies to advertise in a way that we believe was compliant with all applicable regulations and that remains common practice among many websites.” “They put pixels on their site,” Brookman of Consumer Reports said by telephone. “They don't have to do that.”

The FTC said in a news release that GoodRx “deceptively promised its users that it would never share personal health information with advertisers or other third parties" while sharing information on their prescriptions and health conditions with third-party advertising companies and platforms including Facebook, Google and Criteo. That process helped GoodRx target personalized ads on Facebook and Instagram and other platforms, the FTC said.

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