It's been seven months
Customers hoping to watch their favourite artists in Ewood Park earlier this year were left disappointed when the event was cancelled at the last minute back in April.
READ MORE: We watched England beat Iran in Blackpool's Winter Gardens heated fan park and the atmosphere was electric She then contacted her bank and was told the 120 days to claim had lapsed and as a result, was not able to claim her money through them. Alison added: "I don't think anyone thought that they wouldn't pay us back.
"We bought the tickets in good faith and we won't forget about it." When approached by LancsLive, one of the key organisers of SummerFest failed to give us a timeframe for when customers could expect to receive their refunds, despite it being seven months since the postponement was announced. Shelley from Bradford in West Yorkshire had planned to go to SummerFest with her friend and stay over in a Blackburn AirBnb. She had booked her ticket in February and was told the event had been cancelled only two weeks before it was due to take place.
"I had also paid through my debit card which meant I wasn't entitled to an automatic refund. I emailed about three to four times but heard nothing back from anyone."
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