A Freeport mom Turned to Ted after her AC stopped cooling during what went on record as the hottest July in Southeast Texas.
When the air conditioning at her mom's place stopped cooling during what went on record as the hottest July in Southeast Texas, Niora Simpson started making calls to get it fixed.
"He said all that was wrong with it was it needed cleaning. I paid someone to clean it," Simpson said.Repair crews drove from Houston to her mom's Freeport home seven times in late July and early August.When the additional home visits from Conn's didn't offer a permanent solution to get her air conditioner cooling again, the family Turned to Ted.
The company told us in a statement, "At Conn's HomePlus, we are committed to delivering an excellent customer experience both through our in-store associates as well as our in-house repair service teams. We strive to resolve all inquiries to complete satisfaction and we are happy is fully satisfied with the outcome."
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