The US Federal Trade Commission has hit Fortnite maker Epic Games with a record-breaking penalty of $520m (£427m)…
The US Federal Trade Commission has hit Fortnite maker Epic Games with a record-breaking penalty of $520m over allegations it previously employed"lax privacy practices" for voice and text chat, and used design tricks to"dupe millions of players" into unintentional purchases.includes the largest-ever settlement obtained by the FTC regarding the US Children's Online Privacy Protection Act, as Fortnite allowed in-game chat and user data collection by default.
The FTC claims Fortnite applied"counterintuitive, inconsistent and confusing button configuration" design which let users purchase things accidentally. Pre-2018, it was too easy for children to purchase in-game currency without parental consent, the FTC continued. Another point of criticism was that Epic Games had locked the accounts of customers who used their credit cards to subsequently charge back purchases - some of which were in the thousands of dollars.
Epic Games' statement highlights changes it has put in place over the past four years to address the FTC's concerns - including a refund token system and a more recent undo purchase system. More recently still, the game now requires you hold a button to purchase to confirm intent.
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