Parting posts from Facebook’s former researchers reveal frustration over projects 'prematurely stifled' by leadership. (From 2021)
This week, I talked online with Muffet, who expressed mixed feelings about the company. He shared a story about working late in one of Facebook’s London offices and winding up in line for a late-night bus. A group of Italian tourists engaged him in conversation. He hesitated at first to tell them where he worked—other times he had mentioned being a Facebook employee, he had been buffeted by questions about how the company handles data—but he owned up to it. The group almost embraced him.
The researchers behind many of the Facebook Papers care a lot about the platform’s users and love their coworkers, and they think their work is important. But the results have let them down, and they do not feel their leaders have their back. “I think Integrity at Facebook is incredibly important and I have nothing but respect for the people working in that space,” writes one departing safety researcher in a badge post I reviewed. “The truth is, I remain unsure that FB should exist.
The badge posts are important because their existence refutes a key defense Facebook has been making in the wake of aseries based on documents provided by former Facebook product manager Frances Haugen, as well as her charges in testimony before a Senate committee. In his statements defending Facebook, senior VP of global affairs and communications Nick Clegg claims the documents exposing the company's failure are themselves proof of its efforts to keep users safe.
I spoke last week to a former researcher whose badge post I did not see in the Facebook Papers. She told me she would be in a room and provide examples of users she had spoken to, victims of hate speech or harassment. “And there are no women on those product meetings,” she says.
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