U.S. airlines were hit by system-wide computer outages on Monday related to problems with the Aerodata planning weight and balance program, the Federal Aviation Administration said
- U.S. airlines were back in operation on Monday after a series of system-wide outages delayed flights and fired-up customer complaints on social media.
The Federal Aviation Administration said the problem was caused by the Aerodata airplane planning weight and balance program.American Airlines, Southwest Airlines and Delta Air Lines reported system-wide outages, with United Airlines saying it was unable to create paperwork for some time. “A brief third-party technology issue that prevented some Delta Connection flights from being dispatched on time this morning has been resolved,” Delta said.Southwest Airlines was the first carrier to report that the problem had been resolved and it would get travelers moving soon, before later adding customers should expect flight delays.
One Southwest passenger reported waiting on the tarmac in Dallas for 90 minutes after his 6 a.m. flight to New Orleans was delayed. The airline said after the systems resumed that the flight would arrive at 8.05 a.m.Reporting by Sanjana Shivdas in Bengaluru and David Shepherdson in Washington; editing by Patrick Graham, Bernard Orr
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