All disability health assessments are set to be recorded on a new system
from next year, it has been announced. The DWP recently stated plans to move to a new telephony platform in 2024, making enhancements to the video assessment application.
The cross-part committee of MPs said footage could then be used to review cases more accurately without having to go to appeal, and help assessors learn from past mistakes. It added that some of the suggestions could drive down the high rate of decisions reversed on appeal, which still stands at 69 percent for Personal Independence Payment .
“Many will welcome the abolition of the Work Capability Assessment. The Government’s process improvements, and recognition that the system causes undue stress and hardship, are steps in the right direction.
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