Dispatcher Sheila E. Ayers was fired for allegedly hanging up on a grocery employee who called during the May 14 Buffalo attack. The caller also alleged that Ayers asked 'why are you whispering?' and spoke in a 'very nasty tone.'
Erie County dispatcher Sheila E. Ayers was fired for allegedly hanging up on a Tops Friendly Market employee who called during the May 14 Buffalo attack.that Latisha Rogers, an assistant manager at the grocery store, claims she called while hiding in a closet during the attack.
Rogers said she asked Ayers to send help and alleges that Ayers responded by asking why she was whispering, then hung up.I called 911, I go through the whole operator and everything, the dispatcher comes on and I’m whispering to her and I said Miss, please send help to 1275 Jefferson there is a shooter in the store.
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Buffalo 911 dispatcher fired after mishandling call during supermarket shootingThe 911 dispatcher, whose name was not released, had been on paid administrative leave since May 16, the department confirmed. A hearing was held on May 30 to 'terminate the 911 call taker who acted totally inappropriately, not following protocol,' according to County Executive Mark Poloncarz.
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Buffalo 911 dispatcher fired after mishandling call during supermarket shootingThe 911 dispatcher, whose name was not released, had been on paid administrative leave since May 16, the department confirmed. A hearing was held on May 30 to 'terminate the 911 call taker who acted totally inappropriately, not following protocol,' according to County Executive Mark Poloncarz.
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