Some individual locations had already blocked clinicians.
filing prescriptions from some Done clinicians and had questioned them about the amount of ADHD medications they were prescribing. Walmart had also blocked prescriptions from some Done clinicians. Truepill, Cerebral’s reported preferred pharmacy, said this month that it would no longer fill Adderall and other controlled substance prescriptions from the company.
Normally, federal rules require that patients meet with a doctor in-person before they can be prescribed a controlled substance like Adderall. But those rules werewhen the United States went under a public health emergency in 2020 at the start of the COVID-19 pandemic, and physicians were able to prescribe the drugs with only a video visit. Companies like Cerebral and Done took advantage of that gap to start offering prescriptions to customers.
The public health emergency is still in place, so doctors can technically still prescribe controlled substances over telehealth. But most major telemedicine companies, like Teladoc and MDLive,