Visitor restrictions and other effects of COVID-19 in Victoria’s hospitals were factors in the deaths or serious harm of several patients, while a “fixation” on COVID-19 symptoms led to cases of misdiagnosis or increased waiting times. | aishamae
“While the no-visitor policy has been absolutely vital, to promote staff and patient safety, it doesn’t make telling a mother she can’t visit her son any easier,” said one young intensive care nurse, who shared her experience as part of a new book on the experience of healthcare workers in the pandemic.
“They can help with making sure people are eating and drinking… they can recognise when someone is deteriorating, they can provide a lot of care that otherwise falls onto nursing staff.” Of the 168 sentinel event cases in the Safer Care Victoria report, 123 cases ended in the patient’s death. Most incidents aren’t discussed in detail, but the report does go into some depth about a case that occurred at an unnamed local Victorian health service, unrelated to COVID-19 visiting restrictions.A woman who fell and broke her leg while holidaying in Queensland endured five cancellations of her surgery, by which time she had gone nine days without medication to reduce blood clots.
“We know there are lots of benefits to have visitors by the bedside. And we know that restricting them was tough on everyone – the patient, the family and the staff. But it was absolutely necessary.”
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