The company's CEO said that McDonald's restaurants in the city are suffering, noting that there are about 400 of the chain's locations across Chicago.
Over the summer, the coffee chain announced it would close 16 locations in Seattle, Los Angeles, Philadelphia, Washington, DC, and Portland, Oregon over safety concerns.
Like Kempczinski, Starbucks' leaders said that national and community dynamics tend to play out in their stores. "For McDonald's, though, the issue isn't just about conditions in stores - it's also about recruiting leaders to the company's headquarters and convincing corporate workers to return to the office," the CEO said.
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