Woman Whose Dog Died Tries to Return Unused Pet Food — and Gets a Sweet Surprise
Naturally, Chewy replied, saying,"It's the least we could do, Anna. We hope these flowers will help to keep your spirits up."— Chewy For all the cynics out there: Yes, this is a terrific bit of customer service-turned-promotion. But it also appears to be meaningful to grieving pet owners and more.
Animal shelters have even taken notice. One shelter worker wrote in a response to Brose's tweet:"I work at an animal shelter. This is legit. We often have people reaching out to donate because Chewy told them to reach out to a local shelter. I can’t express what this means to shelter’s like mine. Truly a gift."
I work at an animal shelter. This is legit. We often have people reaching out to donate because Chewy told them to reach out to a local shelter. I can’t express what this means to shelter’s like mine. Truly a gift.
And it's not always flowers. Twitter user Molliexmartin wrote in response to the tweet,"we will forever be grateful for this painting you guys sent us after we had to put daisy down. we still aren’t positive how y’all knew as we still had other dogs and didn’t cancel any good orders. we put her up where we see her everyday. thank you guys so much!"
we will forever be grateful for this painting you guys sent us after we had to put daisy down. we still aren’t positive how y’all knew as we still had other dogs and didn’t cancel any good orders. we put her up where we see her everyday. thank you guys so much! 💛
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