At Amnesty International, 39% of employees developed mental or physical health issues as a result of their work
was devastating. The working environment at the organisation was described as “toxic”. There was widespread bullying of staff and a bunker mentality among senior management; 39% of employees developed mental or physical health issues as a result of their work. An investment bank or a technology firm in Silicon Valley? No. This was Amnesty International, a human-rights charity. Five managers have just left the organisation following the report’s findings.
One cause of stress was a process called the Global Transition Programme, which moved Amnesty’s staff away from headquarters and closer to the abuses they covered. Workers felt that their views about these transfers were not seriously considered and that the implementation of the programme was rushed. As a result, employees found their work patterns disrupted, even as some moved to high-risk locations.
The problem clearly came from the top. If senior management is not committed to a caring atmosphere, no amount of discussion groups or special programmes will make things better.
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