Hanging out at the world's best airport
Every few weeks or so, Hiskandar Zulkarnaen heads to Singapore's Changi Airport, his wife and two young children in tow.
Skytrax claims to carry out the largest annual global airport customer satisfaction survey, where travellers assess service and facilities across more than 550 airports. Changi has come out at the top 12 times in Skytrax rankings, including eight number-one rankings in the past decade.
Easily accessible by subway and bus, it is not unusual to find people spending their whole day at Changi. You can watch a movie, have a meal, buy groceries, even find a quiet spot to study for an exam. Over the years, it has also become a destination for wedding shoots and reunion dinners. Even while its check-in counters and duty-free shops went eerily quiet during the pandemic, the government was bullish that Changi would become a travel hub again, injecting more than a billion Singapore dollars into the aviation sector.The Jurassic Mile is a display of life-sized dinosaurs next to Changi's Terminal 4
While Changi is "huge", Mr Chan reckons that it is much better organised and more efficient than the likes of Frankfurt or Amsterdam's Schipol. "I usually travel with a big group of about 60, but I have yet to see a piece of luggage lost here. At the other big hub airports around the world, it's very easy to miss your connecting flight, but this never seems to happen at Changi.
Back in the 1990s, when just about the only thing to watch on Singaporean TV was drama serials produced by the state broadcaster, Changi's iconic control tower was often the centrepiece for the opening shot of a new serial.
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