A firm could be barred from running one of its care homes after a watchdog found a catalogue of shocking failings including residents being left without heating for three days.
The Care Quality Commission said it was stepping in to use enforcement powers on Kevindale Residential Care Home over the state of Keegan's Court Residential Care Home in Bishop's Castle, which it manages.
They also said that leadership at the home had failed to act on concerns about the inappropriate behaviour from some staff, or ensure an effective fire management plan was in place. Inspectors said there was visible dirt in areas of the home and on fixtures, while there were not enough suitably qualified staff available to support people at all times.
Andy Brand, CQC deputy director of operations for Midlands, said: “When we visited Keegan’s Court Residential Care Home, we were concerned to find that issues highlighted at the last inspection, had still not been addressed and more worryingly, we found further deterioration in the care being provided to people. It’s for this reason that we’re using our enforcement powers to prevent them from operating in order to keep people safe.
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