Capita confirms security attack caused pre-weekend outages
Capita – everyone's favorite outsourcing badass – is still working to restore services for some customers after admitting the IT outage of certain services on Friday was caused by a cyber attack and efforts to contain the spread.said before the weekendStaff told us they had no access to Capita's Azure Directory or Azure Active Directory, including VPN and Microsoft 365 services. It seems outside of Capita, customers reported issues accessing 365, Office and Teams.
Capita says its security monitoring canary alerted personnel to the issue and the organization brought forth"established and practiced technical crisis management protocols." "Immediate steps were taken to successfully isolate and contain the issue. The issue was limited to parts of the Capita network and there is no evidence of customer, supplier or colleague data having been compromised," it said.
Techies at the company worked at the weekend to restore services but normal play had not yet resumed for everyone as of this morning. "Working in collaboration with our specialist technical partners, we have restored Capita colleague access to Microsoft Office 365 and we are making good progress restoring remaining client services in a secure and controlled manner," Capita added.
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