Hundreds of 999 call handlers to join strikes in October
Hundreds of 999 call centre staff are set to join strike action scheduled for next month, their union has said.
A spokesperson said: "Redeploying our people to the most important priority is a normal part of BT operations." The CWU said the action planned for October would include the 30,000 Openreach engineers and 10,000 BT call centre workers who haveBT Group gave its staff a £1,500 a year pay rise in April. It said this represented an increase of around 5% on average which rose to 8% for the lowest paid and was the highest pay rise in more than 20 years.
In previous strikes the union agreed with BT that 999 call handlers would not strike, to avoid putting pressure on emergency services.
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