Some shoppers say the sudden stop has caused them to crash into the trolley they were pushing, leaving them in pain
Asda shoppers claim they have been left injured or in pain after their trolley wheels suddenly lock under a new security system.
Lucy was leaving the Llandudno store earlier this month when the incident happened. She is asking the retail chain for an apology. "I don't understand why it stopped." She claimed: "I told the security guard how much it had hurt and he said 'yes, it does hurt.'
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