In two months, 13,000 Alaskans have lost coverage for paperwork problems — enough that the federal government has asked the state to pause dropping people for paperwork reasons because too many children may be losing coverage.
A nearly empty critical care unit at Bartlett Hospital on April 7, 2020, in Juneau, Alaska. on
She said everything from his education to his bus pass are dependent on his Medicaid status. Barnes was proactive during the pandemic and updated her paperwork with the state. But this summer she got a letter that said she had a new case manager and that her paperwork was missing. Deb Etheridge, the director of the Division of Public Assistance, said the Health Department is increasing its outreach as a result.
“I’m concerned,” she said. “I want all providers and all individuals to have access to health care and Medicaid if they’re otherwise eligible.” Then she got another letter. It said the state hadn’t received her paperwork and her son would lose coverage — his daily help navigating the community, his medication, his weekly therapy. An advocate helped her turn the paperwork in again. She was notified that her case worker no longer worked for the state. Then she got a ton of backdated paperwork in the mail. All of it was weeks out of date — some of it was up to a year out of date.
“This is common amongst different people that I talked to that have disabled children,” she said. “In the autistic community, I know quite a few parents and they’re all struggling with similar issues.”Division Director Etheridge said the state is keeping up with paperwork, but there can be confusion if people are too proactive and send in paperwork before the state asks for it. Alaskans can update their contact information with the state at any time, however.
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