Analysis: Europe's summer of discontent reveals travel sector labour crisis

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Analysis: Europe's summer of discontent reveals travel sector labour crisis
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After 21 years as a service agent at Air France , Karim Djeffal left his job during the COVID-19 pandemic to start his own job-coaching consultancy.

Paris-Charles de Gaulle airport employees gather outside terminal 2E as they take part in a protest against low wages at the Paris-Charles de Gaulle airport in Roissy, near Paris, France, June 9, 2022. REUTERS/Benoit Tessier, Karim Djeffal left his job during the COVID-19 pandemic to start his own job-coaching consultancy.

The summer when air travel was supposed to return to normal after a two-year pandemic vacuum is in danger of becoming the summer when the high-volume, low-cost air travel model broke down - at least in Europe's sprawling integrated market. The aviation industry says it has lost 2.3 million jobs globally during the pandemic, with ground-handling and security hardest hit, according to Air Transport Action Group which represents the industry."They clearly have alternatives now and can switch jobs," said senior ING economist Rico Luman.

She says shortages have led to staff being overworked. Stranded passengers have been turning aggressive. Morale is low. Schiphol has now given a summer bonus of 5.25 euros per hour to 15,000 workers in security, baggage handling, transportation and cleaning - a 50% increase for those on minimum wage."Let's be honest, the last six weeks have not really been an advertisement for coming to work at the airport."

The June 19-21 IATA meeting is expected to signal relative optimism about growth tempered by concerns over inflation.

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