A GCI official said a widespread outage that prevented customers from calling 911 and disrupted phone and internet service throughout Alaska on Sunday was caused by a failed sprinkler system that damaged crucial equipment.
and disrupted phone and internet service throughout Alaska on Sunday was caused by a failed sprinkler system that damaged crucial equipment, a company official said Monday.saidGCI had restored some services by 4:15 p.m. Sunday, but on Monday afternoon spokeswoman Heather Handyside said the company was still working to bring some business customers back online. She did not provide an estimate for how long it would take for service to be fully restored to remaining customers.
Additional information about the cause of the leak and specifically where it occurred was not immediately available Monday. Anchorage police notified the public about the outage Sunday and advised them to call alternative numbers. PoliceIt wasn’t clear how significantly the outage disrupted 911 calls, police officials said.
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