Guests are over fees and chores. Hosts say they can’t fill vacancies. But the company keeps cashing in.
The complaints didn’t go away; many social media users responded to the CEO’s tweets to tell him that the price total should also include taxes. And while Mody said the increased transparency was a good thing, he said “they did not solve the underlying problem, which is exorbitant fees in the first place.”that the company advises hosts to keep the cleaning fee “reasonable” or not charge it at all.
But in those three months, listings were up at least 27 percent from the same time a year earlier, booked nights were up by at least 21 percent, and prices rose 5 or 6 percent, according to AirDNA.Jamie Lane, AirDNA’s vice president of research, said the forecast is for occupancy to continue to decline into next year.
Asked about reports of some hosts facing a booking slump, Chesky said the big-picture story was positive.“There are anecdotal descriptions of some host bookings are down, some host bookings are up, and there’s many possible explanations for this,” he said. “It’s just that travel is continuing to change.”
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