Airline travelers are not only facing sticker shock this Memorial Day weekend.
FILE - Travelers queue up move through the north security checkpoint in the main terminal of Denver International Airport, Thursday, May 26, 2022, in Denver. Airline travelers are not only facing sticker shock this Memorial Day weekend, the kick off to the summer travel season, but they're also battling a pileup of flight cancellations.
Delta Air Lines suffered the most among U.S. airlines, with more than 250 flights, or 9% of its operations, eliminated on Saturday. Hartsfield-Jackson International Airport in Atlanta, where Delta is based and has its largest hub, experienced heavy travel delays. On Saturday, 5% of the flights there were canceled, while 16% were delayed.
“More than any time in our history, the various factors currently impacting our operation — weather and air traffic control, vendor staffing, increased COVID case rates contributing to higher-than-planned unscheduled absences in some work groups — are resulting in an operation that isn’t consistently up to the standards Delta has set for the industry in recent years,” said Delta's Chief Customer Experience Officer Allison Ausband in a post.
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