Some airlines say they will consider refunds or credits for passengers who don't want to fly now that the mask mandate has been dropped.
– Airlines say they are offering options — including refunds in some cases — for people worried about flying now that other passengers aren’t required to wear face masks.
United Airlines CEO Scott Kirby said his airline will be flexible with people who have a weak immune system or are concerned about mask-optional flying for any other reason. “But like we do in all these events, we are taking a look at our policies and ... asking them to get in touch with our reservations office, and we will make sure that we accommodate them in an appropriate fashion,” Isom said.
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