AES Indiana says they're seeing an increase in phone scams where callers claim to be from the company. Here's what to do and how to report it.
A woman reached out to WRTV saying she received one of the calls and was told that someone was on the way to shut her power off due to nonpayment."If [customers] are subject to a disconnect for nonpayment, they'll receive a disconnect notice bill from AES Indiana 30 days in advance," Kelly Young, AES Indiana Public Relations Director, told WRTV."AES Indiana does not make a day of requesting specific payment and/or threatening to disconnect.
Young says if AES Indiana does ever call a customer, they will have very specific information about the customer's billing and account information. The company also doesn't recommend specific payment methods or types. Do not provide personal information if you think the call may be a scam.