Action 13: Power restored to SE Houston apartments days after management unreachable during freeze

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Action 13: Power restored to SE Houston apartments days after management unreachable during freeze
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BREAKING ACTION 13 UPDATE: Power restored after apartments went days without power | Residents say owners weren't honest in statement

Apartment management confirmed on Tuesday that the power was fully restored, and they're working to give residents cash credit against January's rent amount.

Saturday, December 24, the power company reported an outage of the area's substation due to high winds. Our entire community lost power during this time. Power was restored the following morning to all but 12 buildings within our community, inclusive of the 3 that were without power on Friday. Residents dispute the statement, however, and say management didn't return their calls and the power was only restored after the property owners were contacted by ABC13.

"This was the love of my life, and I can't even mourn," Williams said. "I had no time. I was in shock when that happened, and then this happened. Look how they are treating us. This is inhumane. "

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