Hotel scams cost Americans billions of dollars a year. Here's how you can avoid contributing to that statistic.
Most reputable hotels can be trusted to accurately describe the views from the room. However, when paying a great rate for an"ocean-view" room at a lower-priced hotel, you may end up seeing very little ocean. The same holds true for city views.
A good tip when booking a room for the view is to look at price. A room with a full view of the ocean is usually at least $50 to $100 more than a standard room, Russell said. For a commanding view of a city, make sure your room is located on a high floor.This scam is a result of both cultural differences and vague terminology. In some cases, it may be an honest mistake, while in others, language is intentionally left ambiguous to confuse the customer.
Russell said he has seen clients who booked their own travel arrive in Europe to find a room type different from what they thought they'd booked. While hotels may even acknowledge the ambiguity, he said he's"seen them refuse to accommodate their new needs or charge exorbitant fees for adding a person."
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